OnLine Wholesale Gems and Jewelry Auction

HOW TO BID

REGISTER:
This auction requires that all sellers and buyers be registered. This enables our software to keep track of items for sale and who bids on what. It protects both ourselves as the auction providers and you as buyer and/or seller. Registration is simple and painless. Merely click on [New Registration] here or near the top or bottom of any auction page.

BIDDING:
We hope you'll want to bid on some of the great auction items found on these pages. To get a category list, click on [Category List] here or near the top or bottom of any auction page. Click on one of the categories you find interesting. This shows you a list of specific items. Click on the name of the item you'd like more information about. If you wish to place a bid, enter your bid in the box below the item, then just click on the place bid button nearby. We suggest that a good strategy for items you really want is to place the highest bid you are willing to pay. Otherwise, someone may beat you out. Should someone outbid you, the system sends you an e-mail notification with a link back here to the item. Click on the link right in your e-mail message and you will be returned directly to the item. You can then decide whether you want to raise your bid.

RAISING BIDS:
To raise your bid, go down to the place bid input box below the item's description and enter your new, higher bid.

RESERVE BIDS:
Sometimes (and our system supports this) a seller enters a Reserve Bid. For example, a specific item sells for $100 new. The seller decides to place a starting bid of $1 on the item but they want to get at least $80 for it. So a reserve bid of $80 is entered into the system. In such a case--even if you are the high bidder at, say, $60--you will not win the item unless you go over $80. We feel this is a poor auction strategy and wastes the time of buyers and sellers alike. We suggest this to sellers: enter the item at the least price you will accept, with no reserve.

AUTOMATIC E-MAIL:
The system automatically sends the buyer (highest bidder) and seller of the item e-mail when the auction ends. The buyer and seller then are responsible for making their own arrangements to conclude the deal by payment and shipment. This auction merely offers a venue for buying and selling. We will not, and legally cannot, be held responsible in any way for any lack of performance by any and all parties. We simply provide a place that allows people to buy and sell. HOWEVER, do let us know of any problems. We can and will close the account of anyone who abuses our auction.

A bid/ win or "Buy It Now" purchase on WholesaleGemsAuction.com is considered a contract between the Seller and Winner and both the Seller and Winner are obligated to complete the purchase. If the "reserve" is met, or there was no reserve amount listed, the Seller must sell the item to the highest bidder. However, Butler Enterprises recognizes that some Winners may not feel they won or purchased what was represented by the auction listing.
Refunds:

1.) Auction Sellers, other than Butler Enterprises, are responsible for their individual refund policies. Should Auction Winners have issues they cannot resolve with individual Sellers, they may contact Butler Enterprises (see Contact Information above) for mediation and possible banning from the Auction Site of unreasonable Seller.

2.) Winners of Butler Enterprises items, have 30-days to request a refund via email or telephone (see Contact Information above). A full refund (including initial shipping) will be issued upon receipt of returned undesired item(s).

Billing and Payment Options:

1.) Sellers are responsible for billing and collecting final/ winning bids from Winners of their items. Sellers must choose method(s) of payment at time of item listing (Sellers, please note Auction fees on Seller Fees page.)