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Auction Site Policies:
A bid/ win or "Buy It Now" purchase on WholesaleGemsAuction.com is considered a contract between the Seller and Winner and both the Seller and Winner are obligated to complete the purchase. If the "reserve" is met, or there was no reserve amount listed, the Seller must sell the item to the highest bidder.   However, Butler Enterprises recognizes that some Winners may not feel they won or purchased what was represented by the auction listing.
Refunds:
1.) Auction Sellers, other than Butler Enterprises, are responsible for their individual refund policies.  Should Auction Winners have issues they cannot resolve with individual Sellers, they may contact Butler Enterprises (see Contact Information above) for mediation and possible banning from the Auction Site of unreasonable Seller.
2.) Winners of Butler Enterprises items, have 30-days to request a refund via email or telephone (see Contact Information above).  A full refund (including initial shipping) will be issued upon receipt of returned undesired item(s).
Billing and Payment Options:
1.) Sellers are responsible for billing and collecting final/ winning bids from Winners of their items.  Sellers must choose method(s) of payment at time of item listing (Sellers, please note Auction fees on Seller Fees page.)

 If you want to make a Secure Payment to Butler Enterprises ( ONLY ...), please use one of the buttons below.  The ECHO button allows direct payment, where PayPal requires membership.

 Note: Butler Enterprises DOES NOT COLLECT monies from Buyers/Winners and forward to Sellers -- Sellers Collect Their Own Monies!

   


 

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